Returns & Exchanges
At Trend Zone Wholesale, we strive to ensure your inventory needs are met with high-quality products, but we offer a 14-day return window for items that do not meet your expectations. All returns must be in their original packaging and condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your wholesale account and navigate to the 'Order History' section to submit a return request or contact our support team with your invoice number.
- 2.Await Approval
Our quality control team will review your request within 48 business hours and provide a Return Merchandise Authorization (RMA) number along with shipping instructions.
- 3.Package Your Items
Securely pack the items in their original bulk packaging, ensuring the RMA number is clearly marked on the exterior of the shipping box to prevent processing delays.
- 4.Ship and Track
Send the package back to our central warehouse using a trackable shipping method; once received and inspected, your refund or credit will be processed within 5-7 business days.